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MONEY-BACK
GUARANTEE
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Try Nextera Risk-Free. |
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If you are dissatisfied, for any reason, you
may cancel service within 30 days of activation and receive a
refund. We'll refund your money hassle-free and with no questions
asked.
Terms of Our Money-Back
Gurantee:
To use the
Guarantee, you must cancel your service within 30 days of the activation
of your account. You must not exceed 250 minutes of in-plan usage in
the first 30 days of service. You are responsible for any overage,
international or directory assistance call charges. If you exceed
250 minutes, you will not be refunded for the first full month of
service. You must not have previously exercised the Nextera 30 day
Money-Back Guarantee and obtained a refund from Nextera as a result of any
other Nextera account.
Simply cancel your service
through e-mail at CustomerSupport@nextera.net. You will receive a refund authorization number.
All returned equipment must be in the original packaging and must be in
its original undamaged condition. All components, manuals, and
registration card(s) must be included. The Money-Back Guarantee will
not be issued if you fail to meet these requirements.
When we
receive the equipment within 14 days of service cancellation, and the
conditions above have been met, you will be refunded the service
activation fee and the first month's monthly charge. Equipment
returned without a valid return authorization number will not be eligible
for the Money-Back
guarantee.
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