Contact Information:

General/Main Office
Phone: 218-818-6400
Toll Free: 877-639-8372
Fax: 218-818-6401

13850 Bluestem Ct, Ste 150
PO Box 2945
Baxter, MN 56425

Metro Office
Phone: 952-564-6900
Fax: 952-564-6902

5909 Baker Road, Suite 590
Minnetonka, MN 55345

Duluth Office
Phone: 218-623-6400
Fax: 218-623-6401

325 1st St W
Duluth, MN 55802

To place an order or make a change to your existing service or account, report a trouble, or check on the progress of an existing trouble ticket, contact Customer Care/Technical Support:

General Customer Support Hours: 7:30am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900

To sign up for service or get information on new products and services, or track an existing order, contact Sales:

Hours: 8:00am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900

For questions regarding billing, contact our Billing Department:

Hours: 7:30am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900

To cancel service:

Please send an email to with "Cancel Nextera Account" in the subject line and include the following information:
- Your Nextera Account Number or phone number
- Reason for cancellation

To contact Press Relations:



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Contact one of our friendly sales executives to take advantage of Nextera's special offers.

We look forward to being your partner in voice and data services!

Did You Know?

Business class VoIP calls are carried over a private, managed network that ensures Quality of Service (QoS) for both voice and data traffic. Private networks connect to the internet and to the PSTN to ensure that voice and data traffic can reach users who are not part of the private network.