Contact Information:

General/Main Office
Phone: 218-818-6400
Toll Free: 877-639-8372
Fax: 218-818-6401

13850 Bluestem Ct, Ste 150
PO Box 2945
Baxter, MN 56425

Metro Office
Phone: 952-564-6900
Fax: 952-564-6902

5909 Baker Road, Suite 590
Minnetonka, MN 55345

Duluth Office
Phone: 218-623-6400
Fax: 218-623-6401

325 1st St W
Duluth, MN 55802

To place an order or make a change to your existing service or account, report a trouble, or check on the progress of an existing trouble ticket, contact Customer Care/Technical Support:

General Customer Support Hours: 7:30am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900

To sign up for service or get information on new products and services, or track an existing order, contact Sales:

Hours: 8:00am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900

For questions regarding billing, contact our Billing Department:

Hours: 7:30am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900

To cancel service:

Please send an email to with "Cancel Nextera Account" in the subject line and include the following information:
- Your Nextera Account Number or phone number
- Reason for cancellation

To contact Press Relations:



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Contact one of our friendly sales executives to take advantage of Nextera's special offers.

We look forward to being your partner in voice and data services!

Did You Know?

54% of the small to mid-sized business owners believe VoIP would be more cost effective than their current system. This is true, particularly when you consider the Total Cost of Ownership (TCO) of a VoIP system.