Contact Information:

General/Main Office
Phone: 218-818-6400
Toll Free: 877-639-8372
Fax: 218-818-6401


13850 Bluestem Ct, Ste 150
PO Box 2945
Baxter, MN 56425

Metro Office
Phone: 952-564-6900
Fax: 952-564-6902


5909 Baker Road, Suite 590
Minnetonka, MN 55345

St. Cloud Office
Phone: 320-443-6300
Fax: 320-443-6301


1030 4th St SE, Suite 114
St. Cloud, MN 56304

Duluth Office
Phone: 218-623-6400
Fax: 218-623-6401


325 1st St W
Duluth, MN 55802



To place an order or make a change to your existing service or account, report a trouble, or check on the progress of an existing trouble ticket, contact Customer Care/Technical Support:

General Customer Support Hours: 7:30am-5:30pm CST, M-F
Phone: 218-818-6400 or 952-564-6900
Email: CustomerSupport@nextera.net

To sign up for service or get information on new products and services, or track an existing order, contact Sales:

Hours: 8am-5pm CST, M-F
Email: sales@nextera.net
Phone: 218-818-6400 or 952-564-6900

For questions regarding billing, contact our Billing Department:

Hours: 7:30am-5:30pm CST, M-F
Email: CustomerSupport@nextera.net
Phone: 218-818-6400 or 952-564-6900

To cancel service:

Please send an email to CustomerSupport@nextera.net with "Cancel Nextera Account" in the subject line and include the following information:
- Your Nextera Account Number or phone number
- Reason for cancellation

To contact Press Relations:

Email: PR@nextera.net


 

Contact Form:

Alternatively, fill out the following form to contact Nextera.

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We look forward to being your partner in voice and data services!



Did You Know?

Business class VoIP calls are carried over a private, managed network that ensures Quality of Service (QoS) for both voice and data traffic. Private networks connect to the internet and to the PSTN to ensure that voice and data traffic can reach users who are not part of the private network.