Contact Information:

General/Main Office
Phone: 218-818-6400
Toll Free: 877-639-8372
Fax: 218-818-6401


13850 Bluestem Ct, Ste 150
PO Box 2945
Baxter, MN 56425

Metro Office
Phone: 952-564-6900
Fax: 952-564-6902


5909 Baker Road, Suite 590
Minnetonka, MN 55345

Duluth Office
Phone: 218-623-6400
Fax: 218-623-6401


325 1st St W
Duluth, MN 55802

To place an order or make a change to your existing service or account, report a trouble, or check on the progress of an existing trouble ticket, contact Customer Care/Technical Support:

General Customer Support Hours: 7:30am-5:00pm CST, M-F
Phone: 218-818-6400 or 952-564-6900
Email: CustomerSupport@nextera.net

To sign up for service or get information on new products and services, or track an existing order, contact Sales:

Hours: 8:00am-5:00pm CST, M-F
Email: sales@nextera.net
Phone: 218-818-6400 or 952-564-6900

For questions regarding billing, contact our Billing Department:

Hours: 7:30am-5:00pm CST, M-F
Email: CustomerSupport@nextera.net
Phone: 218-818-6400 or 952-564-6900

To cancel service:

Please send an email to CustomerSupport@nextera.net with "Cancel Nextera Account" in the subject line and include the following information:
- Your Nextera Account Number or phone number
- Reason for cancellation

To contact Press Relations:

Email: PR@nextera.net

 

Contact Form:

Alternatively, fill out the following form to contact Nextera.

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We look forward to being your partner in voice and data services!



What is VoIP?

Simply put, VoIP is a way of using the same communications protocol to carry voice traffic as the internet does for data traffic.

When you place a call on a VoIP network, your voice is digitized and broken up into “voice packets” that move across the network in a way that’s similar to data packets.