Privacy Policy

Nextera respects the privacy of its customers and is committed to the protection of subscriber identifiable information. This policy briefly describes the subscriber indentifiable information that Nextera collects from existing and prospective subscribers and the steps that it takes to safeguard such information.

Collection and Use of Information
Nextera shall collect and use subscriber identifiable information for billing, provisioning of service, resolution of problems associated with any service, 411 type directory services and to inform subscribers of new products or services that will better meet their needs. Nextera will use subscriber identifiable information to market product and services to the subscriber, but will not disclose or make available any subscriber information to any third parties seeking to market products. Nextera does not trade, sell or disclose to any third parties for unrelated marketing purposes. In addition, if a subscriber chooses not to participate in direct marketing of new products and services from Nextera, that customer's information will not be used for the purpose of marketing new products.

Monitoring of Communications
Nextera will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using Nextera service except as required to ensure proper operation of its services or as otherwise authorized by law. Nextera may provide subscriber identifiable information in response to subpoenas, search warrants, or other legal processes or in the case where failure to disclose information will lead to imminent harm to the subscriber or others.

Security
Nextera has invested and deployed a variety of technology and security features to ensure the privacy of customer information on its network. In addition, Nextera has implemented operational guidelines to ensure subscriber privacy is safeguarded throughout the company.

Unlawful Activity
Nextera may use subscriber identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or that otherwise violate Nextera's Service Agreements.

Account Information
The subscriber is responsible for ensuring that the subscriber's account information on file with Nextera is accurate and current. Subscribers may access their account information through MyNextera Online Account Manager or by contacting Nextera's Customer Care center.

Children's Privacy Policy
Nextera does not sell products or services for purchase by children. Nextera does not knowingly solicit or collect subscriber identifiable information from children or teenagers under the age of eighteen. In addition, Nextera will not knowingly link to any third party website that solicits or collects subscriber identifiable information from minors. If you believe that a minor has disclosed subscriber identifiable information to Nextera, please contact Nextera at CustomerSupport@nextera.net so that the information can be removed.

Spam Policy
Use of Nextera facilities for spamming purposes is strictly prohibited. Spam complaints will be dealt with seriously and can result in losing Nextera privileges.